December 7, 2013

  • HELP REQUESTED FOR FOR XANGA

    th-1

    1. How do I make sure that my Xanga account stays active after my current subscription is  expired– supposedly in 3 days?

    2. I can’t find a way to pay & update my account. Also, I can’t find the “Profile information” – about people on Xanga as I used to be able to do with the older Xanga. Is it osomewhere that I just haven’t located yet?  Finding out if a person’s gender, country, interests, etc.

    3. If I want to ask to follow a person who has a lock on their blog, how do I request that?

    I have lots of other questions, but I will stop here for now. Thanks for your help. :-)

     

Comments (13)

  • is there an account button on the left hand side? I will have to look since mine doesn't run out for about 9 months.

  • go to xanaga account management and I found out that mine doesn't expire till june 2014
    it is on that list of things and it's the metal grinder/screw looking sign on the bottom of the list below the others like reading,etc.

    • I had already gone there last week, but when I looked, it said that mine expired in one week. So I went to one person and asked what to do, but he couldn't help me, so I thought with it being only three days left, I'd better ask for help from those of you who answer me. ;-) Thanks... any other suggestions?

  • Wish I knew how to help. :-(

  • Joyce, I am sure a lot of us are in a similar fog of uncertainty. I have contacted John Hiler at his email address and he has responded to me several times. His address is john@xanga.net.
    The other link I would like you to check is the crowdhoster one. That is

    https://docs.google.com/forms/d/1kWE1oBT_UrApLeW_Hc7yiclw2G_gLqUQzk93yeKGmgw/viewform

    You can also try no-reply@crowdhoster.com

    It is sad when the people who promise to do good do not continue to keep us abreast of things on our blogs.

    Hope this helps in some way. I used to know Eugenia at Xanga who was very helpful, but I used to message her from the old Xanga, and would receive her response right away. But obviously that message site is gone now and I feel terrible that I didn't save her address. All the best. Hope they will help you.

    • Thank you for your help. (btw, my name is Carolyn). I didn't know if maybe I was the only person having problems of this sort. I shall try out all of the contacts that you have given to me, and then I will get back with you to let you know if I have any success. Thank you!! I appreciate this. I was truly feeling helpless.

  • I knew that! I knew your name is Carolyn. I have no idea where "Joyce" came from. I am sorry about that. Old age!!! For the birds!

    btw, I received an email from Eugenia. She wants to know what it is you wanted. SO I am copying your post and will paste it to her email address.

  • Thank you, Zakiah.
    I can no longer post new blogs, or go to my comments, etc. I received this message when I went to my dashboard: "It looks like your Xanga subscription expired on December 10th, 2013. Your site will remain active, but you will be unable to create, edit, or delete your blog entries."
    I was afraid this might happen, but I couldn't and can't find out how to pay for the ability to be a paid member. :-(

  • Hi there,

    You can use PayPal (can also pay via credit card through this page) to purchase a one-year membership for Xanga 2.0: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=WSTANQDA9BAC2

    If you could forward your Paypal confirmation email along with your username to help@xanga.net, we will extend your subscription asap.

    Thanks,
    Eugenia at xanga.com

    • Thank you so much for your very speedy help to me, Eugenia.
      I paid for my Xanga subscription, and am now already able to
      do everything on my Xanga again. You're the best!!
      Carolyn

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